Shipping policy

We ship to all 27 EU countries.

Processing time 1–3 business days
Delivery time 7–15 business days after dispatch
Standard Tracked Shipping €3.99
Orders €35 and above Free shipping

Tracking

You'll get an email with a tracking number as soon as your order ships.

Where your order ships from

We work with trusted partner warehouses. Items from one order may arrive in separate packages, at no extra cost.

Customs & duties

All prices are final. There are no extra customs fees or import charges for EU deliveries.

Delays & lost parcels

  • If your order hasn't arrived within 20 business days of dispatch, contact us and we'll sort it out with a replacement or a refund.
  • Please double-check your address at checkout. We can't be responsible for parcels sent to an incorrect address you provided.

Questions? Email hanaandtonka@gmail.com