Shipping policy
We ship to all 27 EU countries.
| Processing time | 1–3 business days |
| Delivery time | 7–15 business days after dispatch |
| Standard Tracked Shipping | €3.99 |
| Orders €35 and above | Free shipping |
Tracking
You'll get an email with a tracking number as soon as your order ships.
Where your order ships from
We work with trusted partner warehouses. Items from one order may arrive in separate packages, at no extra cost.
Customs & duties
All prices are final. There are no extra customs fees or import charges for EU deliveries.
Delays & lost parcels
- If your order hasn't arrived within 20 business days of dispatch, contact us and we'll sort it out with a replacement or a refund.
- Please double-check your address at checkout. We can't be responsible for parcels sent to an incorrect address you provided.
Questions? Email hanaandtonka@gmail.com